Privacy Policy
Last updated: February 25, 2026
This Privacy Policy describes how Parlez French collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly. This policy outlines what information we gather, how we use it, and your rights regarding your personal data.
Information We Collect
We collect information in several ways to provide and improve our services. When you register for an account, we gather your name, email address, and other details you provide voluntarily. As you use our platform, we automatically collect usage data including pages visited, time spent on our site, and interactions with our content.
We also collect technical information such as your IP address, browser type, operating system, and device information. This helps us understand how users interact with our website and allows us to optimize performance and functionality for a better experience.
How We Use Your Information
We use your personal information to deliver, maintain, and improve our French language learning services. Your data enables us to personalize your learning experience, track your progress, and provide relevant content recommendations. We may also use your information to send service-related announcements and updates about new features or lessons.
Analytics and usage data help us understand learning patterns and identify areas for improvement. We never sell your personal information to third parties. We may share anonymized, aggregated data with service providers who assist us in operating our website and conducting our business, always under strict confidentiality agreements.
Your Rights and Choices
You have the right to access, correct, update, or delete your personal information at any time. You can also request a copy of the data we hold about you in a portable format. If you wish to exercise any of these rights, please contact us using the information provided below.
You can manage your communication preferences and opt out of promotional emails. We respect your choices and will honor requests to limit how we use your information. However, we may continue to send essential service-related communications necessary to maintain your account and deliver our services.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and analyze site usage. Cookies help us remember your preferences, maintain your session, and understand which features are most valuable to our users. We use both session-based and persistent cookies.
You can control cookie settings through your browser preferences. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may affect the functionality of certain features on our website. For more details about our cookie practices, please refer to our separate Cookie Policy.
Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our systems use encryption protocols, secure servers, and regular security audits to maintain data integrity.
While we take comprehensive steps to protect your information, no method of transmission over the internet is completely secure. We encourage you to use strong passwords and to contact us immediately if you suspect any unauthorized access to your account.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Any significant changes will be communicated to you via email or through a prominent notice on our website. We encourage you to review this policy regularly to stay informed about how we protect your information.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, we welcome your inquiry. Please reach out to us using the contact information below:
Email: [email protected]
Phone: +1 604 738 5429
Address: 1247 Granville Street, Vancouver, BC V6Z 1M4, Canada